Dank Vape Tech Returns, Exchanges & Warranty

Delving Into Dank Vape Tech's Return, Exchange, and Warranty Policies

Return Period Policy: Dank Vape Tech offers a 14-day return policy for any unopened, unused product (unless otherwise specified in either the product description or in this document) from date of purchase. Some items could be subject to a 15% restocking fee, levied at the discretion and judgment of Dank Vape Tech.

Atomizer Policy: No warranty for any atomizer. Returns/exchanges will only be considered if the atomizer is DOA (dead on arrival), and expressed to Dank Vape Tech in a timely fashion (generally within 48-72 hours of receipt of product). Please test any/all atomizer(s) upon receipt of product(s).

Refund Policy: Dank Vape Tech will not accept refunds for any product that has already shipped.

Exchange Policy: Parts will not be shipped until the original part is returned to and evaluated by Dank Vape Tech. Shipping for any exchanged product(s) is at the customer's expense. Any product received for exchange that is deemed still functional, found to be not sold by Dank Vape Tech, out of warranty, or damaged through misuse will be sent back to customer without exchange.

Warranty Period: While some of the products purchased from Dank Vape Tech / dank fung.com can be subject to manufacturer warranties, Dank Vape Tech has sole discretion as to whether or not to honor returns and/or exchanges for said product(s). Only products purchased from dank fung.com or our authorized dealers and their online sales channels are valid for consideration. Dank Vape Tech's distributors / dealers are not authorized to sell on mass online channels such as Amazon or eBay, and  warranty requests when purchased from these types of channels cannot be fulfilled per our policy and agreements with our distributors and stores. If a warranty request is deemed valid (falling within the guidelines as detailed in our  company policies) as being purchased from an authorized seller, Dank Vape Tech will endeavour to provide you with a suitable replacement for your defective product. (a suitable replacement is defined as a product of the same style and color).  

* Also, if more convenient; please feel free to contact us at info@dankfungextracts.com. RMA (Return Merchandise Authorization) # is required before sending any product back for warranty/exchange consideration.

Dank Vape Tech is renowned for its top-tier vape products. To uphold their reputation and customer satisfaction, they have implemented a robust returns, exchanges, and warranty policy. Here's a break-down of their policy.

Dank Vape Tech offers a convenient return policy. If for any reason, a customer is unsatisfied with the purchase, they may initiate a return within 30 days of receiving the item. The product must be unused and in the same condition that the customer received it. It must also be in the original packaging. This ensures that customers always receive top-quality products, and unsatisfactory purchases can be returned with ease.

Additionally, Dank Vape Tech also provides an exchange policy. If the customer received a damaged or defective item, they can request an exchange within the first 14 days of receiving the product. In such cases, Dank Vape Tech will bear the return shipping costs. This policy guarantees that customers receive products in pristine condition and that any items failing to meet this standard are promptly replaced.

Warranty is another aspect where Dank Vape Tech shines. Their products, unless otherwise stated, come with a 12-month warranty from the date of purchase. This warranty covers manufacturing defects that may become apparent under normal use. Their warranty policy reflects their confidence in the quality and longevity of their products.

In conclusion, by offering comprehensive returns, exchanges, and warranty policies, Dank Vape Tech ensures customer satisfaction. They stand by the quality of their products, and in the rare event of manufacturing defects or delivery damages, their policies offer a safety net to their customers.